Contact
Let's talk residential operations
Tell us about your property and we'll get back to you within one business day.
Email
hello@hostylia.com
Phone
+91 80000 00000
Office
Jeevijay Technologies Private Limited
< 1 day
Average response time
24 × 7
Live ops monitoring
11 cities
On-ground partners
4.9 / 5
Support CSAT
9:41
Welcome back,
Mrs. Sharma
Aarav · Room 214
Checked in at 9:42 PM
On time · 18 min early
Dinner served
Veg Thali · 8:00 PM
Study hour
Block A · 9:00 PM
Lights off
Quiet hours active
Built for every stakeholder
From owners to parents — one team, one app
Whether you're an owner exploring Hostylia, a warden onboarding tomorrow or a parent with a question — our team responds within hours, not days.
- Dedicated residential ops specialists, not generic helpdesk.
- WhatsApp, email and phone — your channel, your timing.
- On-ground partners in 11 Indian cities.
Support that ships
Every ticket tracked, every promise kept
We use the same complaint board our customers do. Your request is triaged, assigned and followed up automatically — with full visibility for you.
- SLA-backed response and resolution timers.
- Auto-escalation to the right specialist team.
- Status updates on email and WhatsApp.
app.hostylia.com/complaints
Complaint Board
AI Triage
Leaking tap — Room 214
Resolved
Wi-Fi slow — Block B
In Progress
AC service — Room 408
Assigned
Mess feedback — Dinner
Open
Avg resolution time
3h 12m
What you get
Support without the runaround
Same-day response
Every message gets a human reply within one business day.
Secure intake
Property and student data is encrypted from the first message.
WhatsApp first
Talk to us on the channel your team already lives in.
In their words
Why operators stay
★★★★★
"Their team gets residential ops. We don't have to explain the basics — we just get to solutions."
SI
Sneha Iyer
Operations Lead · 900-bed boarding school
★★★★★
"We've shipped product changes we requested within the same quarter. That's rare."
MB
Mohit Bansal
Co-founder · Co-living chain, Delhi NCR
See Hostylia in action
Personalized walkthrough for your property type.